Privacy Policy

Agileware recognises the Australian Privacy Act the National Privacy Principles as the basis for our policy on how we communicate with our customers and clients.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your web browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information please read the Google Privacy Policy.

Other Third Party Web Services

This website utilises other third party web services, including but not limited to: Facebook, Twitter, Google+, Mailchimp. These web services collect information and track your usage on-line. If you do not want to include these other third party web services while browsing this website, then we recommend that disable the allow third party cookies option in your web browser.

Information Collected By Us And For What Purpose

We collect the following information through our websites.

Clickstream Data

Our servers automatically collect and log clickstream data for all visitors to our websites. Information collected includes:

  • Referring website
  • Your IP address
  • Your geographic location
  • Date/time each page was requested
  • Pages visited
  • Your Web Browser type and version
  • Your Operating System type and version
  • Total bytes of data transferred

Clickstream data is used by us to generate detailed reports and statistics on website usage. We analyse these reports and statistics to further enhance the information and services available on each website.


Our websites utilise session-based cookies, which are erased from your computer when your Web Browser is closed. The websites use cookies to allow you to authenticate with our website using a login and password.

Form Data

Our websites contain on-line forms which enable you to register an account, submit enquiries for products or services, purchase products, request support or participate in an on-line discussion.

Information Disclosure

We will disclose information obtained through our website to third parties where doing so is required as part of provision of a product or service. Information can include your name, organisation, contact phone, contact email, address and other details.

If you have provided your email address through our website, we will use your email address to respond to your requests and communicate directly with you.

If you have requested information relating to a specific product or service, Agileware may contact you from time to time about new offers or updated details about our products and services.

If you have purchased a product or service from us, we may display information on our websites which indicates that you are a customer of ours. Information includes: organisation name, organisation logo and a link to your website. If you do not want this information displayed, just let us know and we will remove it.

Where we have provided you with a service or delivered product, we may contact you for feedback concerning the service or product or to inform you of new offers or updated details about our products and services.

Users should be aware that there are inherent risks transmitting information across the Internet.